Chapter 8: Business Writing Design
Written language is an important form of verbal communication. Written communication requires both strategies used for spoken verbal communication and additional rules. Its process includes brainstorming and prewriting, gathering information, considering strategy, outlining and drafting, revising and editing, and proofreading. The business writing focuses on the audience by using the business writing style. It uses positive expressions, reader benefits, active sentences, concrete language, and grammatically correct sentences.
Memos are an internal channel of communication. They travel within a company between and among employees. Memos designed to discuss one topic only, memos communicate changes in policy, notifications, brief reports, and queries. When you write memos, you should be clear, organized and easy to read. Letters are an external. Letters can communicate requests, claims, adjustments, rejections, sales information, and goodwill.
E-mail can be used for internal and external messages. They are usually very short. An e-mail message is like a memo that understands it quickly and easily.
Written language is an important form of verbal communication. Written communication requires both strategies used for spoken verbal communication and additional rules. Its process includes brainstorming and prewriting, gathering information, considering strategy, outlining and drafting, revising and editing, and proofreading. The business writing focuses on the audience by using the business writing style. It uses positive expressions, reader benefits, active sentences, concrete language, and grammatically correct sentences.
Memos are an internal channel of communication. They travel within a company between and among employees. Memos designed to discuss one topic only, memos communicate changes in policy, notifications, brief reports, and queries. When you write memos, you should be clear, organized and easy to read. Letters are an external. Letters can communicate requests, claims, adjustments, rejections, sales information, and goodwill.
E-mail can be used for internal and external messages. They are usually very short. An e-mail message is like a memo that understands it quickly and easily.
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