Chapter 2: How Business Communicates
You use business communication to manage information and design messages thru customers and employees by using internally and externally communicate. Today’s business market is global. You have to use variety of source to connect your company and other and also your customers. Intranets, which are company computer networks, World Wire Web (www), Wireless hand-held devices as palm-tops are sources that can help you to manage information and send and receive messages through them.
There are human channel, technology channel and structure channel. Structure channel is related to the role, position or job occupied by an individual in an organization. You can choose one of them or all of them to transfer message to your audience. External communicates help you to receive customer complaints, service problem, economic trends, and etc. After the company analyze and evaluate the information. They transmit the information to outside. Moreover, external information can also help your company plan, make decision, avoid problems, and satisfy consumer demand, too.
You use business communication to manage information and design messages thru customers and employees by using internally and externally communicate. Today’s business market is global. You have to use variety of source to connect your company and other and also your customers. Intranets, which are company computer networks, World Wire Web (www), Wireless hand-held devices as palm-tops are sources that can help you to manage information and send and receive messages through them.
There are human channel, technology channel and structure channel. Structure channel is related to the role, position or job occupied by an individual in an organization. You can choose one of them or all of them to transfer message to your audience. External communicates help you to receive customer complaints, service problem, economic trends, and etc. After the company analyze and evaluate the information. They transmit the information to outside. Moreover, external information can also help your company plan, make decision, avoid problems, and satisfy consumer demand, too.
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